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MyUPMC Android App Issues and Solutions . On android, goto Settings » Apps » MyUPMC » Storage » click [Clear Data] option. This clears both data and cache. In one place, anywhere, anytime. For additional questions or assistance, please call the MyUPMC Helpdesk at 1-866-884-8579. Mobile device or tablet. How to fix MyUPMC app crashes or not working? First, shut down the MyUPMC iPhone app and open it again. Any hiccups are usually cleared out of the app ’ s cache when you. With MyUPMC , you can: Schedule and manage appointments. Message your UPMC care team. View test results. Pay UPMC bills. You can even manage your. For general MyUPMC customer service questions or technical support, call 1-866-884-8579. We’d love to hear from you! Help us improve the MyUPMC experience by sharing your. MyUPMC is a free, secure online patient portal and mobile app that helps you manage and access your health information anywhere, anytime. With MyUPMC , you can: View your.